FAQ

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Delivery times and shipping costs

Delivery to Germany and Austria

Delivery option Value of goods Delivery cost

Standard

€0.01–€10.98

€2.69 EUR

Standard

€10.99–€24.98

€4.49 EUR

Standard

€24.99–€49.98

€5.49 EUR

Standard

€49.99–€69.98

€5.99 EUR

Standard

€69.99–€134.98

€6.99 EUR

Standard

€134.99 and up

free

Express

€0.01–€119.98

€16.99 EUR

Express

€119.99 and up

€19.99 EUR

 

Delivery within Europe (except France and UK)

Delivery option

Value of goods

Delivery cost

Standard

€0.01–€9.98

€2.49 EUR

Standard

€9.99–€24.98

€3.99 EUR

Standard

€24.99–€59.98

€5.99 EUR

Standard

€59.99–€134.98

€7.99 EUR

Standard

€134.99 und mehr

Kostenlos

Premium

€0.01–€24.98

€7.99 EUR

Premium

€24.99–€59.98

€8.99 EUR

Premium

€59.99–€499.98

€9.99 EUR

Premium

€499.99 und mehr

€12.99 EUR

Express

€0.01–€119.98

€29.99 EUR

Express

€119.99 und mehr

€35.99 EUR

 

Delivery to France

Delivery option

Value of goods

Delivery cost

Standard

€0.01–€9.98

€2.99 EUR

Standard

€9.99–€24.98

€4.99 EUR

Standard

€24.99–€49.98

€6.99 EUR

Standard

€49.99–€69.98

€8.49 EUR

Standard

€69.99–€134.98

€9.49 EUR

Standard

€134.99 und mehr

Kostenlos

Premium

€0.01–€24.98

€8.99 EUR

Premium

€24.99–€59.98

€9.99 EUR

Premium

€59.99–€499.98

€11.99 EUR

Premium

€499.99 und mehr

€12.99 EUR

Express

€0.01–€119.98

€35.99 EUR

Express

€119.99 und mehr

€41.99 EUR

 

Delivery to the United Kingdom

Delivery option

Value of goods

Delivery cost

Standard

£0.01 GBP–£10.98 GBP

£2.99 GBP

Standard

£10.99 GBP–£19.98 GBP

£5.49 GBP

Standard

£19.99 GBP–£47.98 GBP

£6.99 GBP

Standard

£47.99 GBP–£118.98 GBP

£8.99 GBP

Standard

£118.99 GBP und mehr

Kostenlos

Premium

£0.01 GBP–£20.48 GBP

£7.49 GBP

Premium

£20.49 GBP–£49.48 GBP

£8.49 GBP

Premium

£49.49 GBP–£409.98 GBP

£9.99 GBP

Premium

£409.99 GBP und mehr

£10.99 GBP

Express

£0.01 GBP–£94.79 GBP

£24.99 GBP

Express

£94.80 GBP und mehr

£29.99 GBP

Payment options

In the NATURE ONE shop, you can pay via credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple Pay, Google Pay, Shop Pay, and other local providers.

Return policy

Your order doesn't fit? No problem! You can return your product free of charge within 30 days of purchase. Please contact our service atservice-natureone@spreadgroup.comor through our contact form, and we will take care of your return.

Contact

Do you have a question? Our team is happy to assist you. Contact us atservice-natureone@spreadgroup.comor through our contact form, and we will get back to you within 24 hours on business days.

When and what is NatureOne?

NATURE ONE is one of the largest electronic dance music festivals in Europe. Freedom, tolerance, and togetherness have always been its core values. The boundless sense of unity: it can't be bought, it must be experienced. Over 60,000 like-minded people celebrate for four days and three nights. This year, it will take place from July 31st to August 3rd, 2025, at the Pydna rocket base in Kastellaun, Germany.

Where is the official Festivalwebsite?

Here you can find more information about the festival:https://www.nature-one.de

How can I find out about new merchandise products or special offers?

On our social media platforms, we regularly update you on news, new products, and special offers related to both merchandise and the festival. Additionally, you can easily sign up for our newsletter with your email address.

How sustainable are the products?

We carry the responsibility for tomorrow. The sustainability of our products is very important to us. That’s why we chose Spreadshirt as the manufacturer for our merchandise: here you can find more information on sustainability.

Can I still buy merchandise from past festivals?

Yes! We usually have limited remaining stock available online as well as offline at the festival. These products are from the previous year. Note: Limited quantities. Once the products are sold out, there will be no restocking.

Does the product selection differ online from offline?

No. The products available for purchase online will also be available on the festival day.

Note: While supplies last.