FAQ
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Delivery times and Shipping prices
Delivery to Germany and Austria
| Delivery option | Value of goods | Delivery cost |
|
Standard |
€0.01–€10.98 |
€2.69 EUR |
|
Standard |
€10.99–€24.98 |
€4.49 EUR |
|
Standard |
€24.99–€49.98 |
€5.49 EUR |
|
Standard |
€49.99–€69.98 |
€5.99 EUR |
|
Standard |
€69.99–€134.98 |
€6.99 EUR |
|
Standard |
€134.99 and up |
free |
|
Express |
€0.01–€119.98 |
€16.99 EUR |
|
Express |
€119.99 and up |
€19.99 EUR |
Delivery within Europe (except France and UK)
|
Delivery option |
Value of goods |
Delivery cost |
|
Standard |
€0.01–€9.98 |
€2.49 EUR |
|
Standard |
€9.99–€24.98 |
€3.99 EUR |
|
Standard |
€24.99–€59.98 |
€5.99 EUR |
|
Standard |
€59.99–€134.98 |
€7.99 EUR |
|
Standard |
€134.99 und mehr |
Kostenlos |
|
Premium |
€0.01–€24.98 |
€7.99 EUR |
|
Premium |
€24.99–€59.98 |
€8.99 EUR |
|
Premium |
€59.99–€499.98 |
€9.99 EUR |
|
Premium |
€499.99 und mehr |
€12.99 EUR |
|
Express |
€0.01–€119.98 |
€29.99 EUR |
|
Express |
€119.99 und mehr |
€35.99 EUR |
Delivery to France
|
Delivery option |
Value of goods |
Delivery cost |
|
Standard |
€0.01–€9.98 |
€2.99 EUR |
|
Standard |
€9.99–€24.98 |
€4.99 EUR |
|
Standard |
€24.99–€49.98 |
€6.99 EUR |
|
Standard |
€49.99–€69.98 |
€8.49 EUR |
|
Standard |
€69.99–€134.98 |
€9.49 EUR |
|
Standard |
€134.99 und mehr |
Kostenlos |
|
Premium |
€0.01–€24.98 |
€8.99 EUR |
|
Premium |
€24.99–€59.98 |
€9.99 EUR |
|
Premium |
€59.99–€499.98 |
€11.99 EUR |
|
Premium |
€499.99 und mehr |
€12.99 EUR |
|
Express |
€0.01–€119.98 |
€35.99 EUR |
|
Express |
€119.99 und mehr |
€41.99 EUR |
Delivery to the United Kingdom
|
Delivery option |
Value of goods |
Delivery cost |
|
Standard |
£0.01 GBP–£10.98 GBP |
£2.99 GBP |
|
Standard |
£10.99 GBP–£19.98 GBP |
£5.49 GBP |
|
Standard |
£19.99 GBP–£47.98 GBP |
£6.99 GBP |
|
Standard |
£47.99 GBP–£118.98 GBP |
£8.99 GBP |
|
Standard |
£118.99 GBP und mehr |
Kostenlos |
|
Premium |
£0.01 GBP–£20.48 GBP |
£7.49 GBP |
|
Premium |
£20.49 GBP–£49.48 GBP |
£8.49 GBP |
|
Premium |
£49.49 GBP–£409.98 GBP |
£9.99 GBP |
|
Premium |
£409.99 GBP und mehr |
£10.99 GBP |
|
Express |
£0.01 GBP–£94.79 GBP |
£24.99 GBP |
|
Express |
£94.80 GBP und mehr |
£29.99 GBP |
Payment Options
We accept payments by credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple, Google and Shop Pay, and other local providers in the NATURE ONE Shop.
Return Policies
Your purchase doesn't fit? No problem! You can return your item free of charge within 30 days of purchase. Please contact our service team at service-natureone@spreadgroup.com or via our contact form and we will take care of your return.
Contact
Got a question? Our team will be happy to assist you. Contact us at service-mayday@spreadgroup.com or via our contact form and we will get back to you within a maximum of 24 hours on working days.